Lufthansa Group To Launch Free Starlink Wi-Fi Across Its Fleet

Wifi Services Developed Based On Passenger Surveys Lufthansa Group’s newly launched Airbus A320neo will be equipped with fast in-flight internet for passengers. Through the service, guests will be able to experience an internet bandwidth above the clouds, which in many cases is said to be faster than the internet connection at home or in offices. The inaugural flight featuring the new Lufthansa Group Wi-Fi powered by Starlink will take place on August 19. The new Wi-Fi that is being installed will allow guests to browse the web and includes terms of use that all passengers must agree to. These were developed based on passenger surveys, reflecting the wishes of the majority of Lufthansa Group customers. Among other things, passengers are required to always wear headphones when playing audio and video content, to refrain from making voice and video calls and not to broadcast live streams from aboard the aircraft. The Lufthansa Group Wi-Fi portal is sponsored by Mastercard, which has already been a partner of the previous FlyNet. The new internet service will be free of charge for all Miles and More customers and Travel ID users – across all travel classes. Starlink is collaborating with the Lufthansa Group to equip a total of 850 aircraft across all of its airlines. The system is supported by low-earth satellite technology and enables watching video content, cloud-based work and other high-speed applications during the flight, making the airline group the largest in Europe to equip its fleet with this modern high-speed internet product. The project is part of the Lufthansa Group’s extensive investments in new aircraft as well as product and service innovations across the entire travel chain, with the rollout of the Internet service intended to provide passengers with a consistently high-quality online experience on board. “I am excited to announce the launch of the new Lufthansa Group Wi-Fi on board our Group aircraft. With it, we’re making high-speed internet an integral part of the travel experience - across all travel classes and on all Lufthansa Group airline; that’s how we understand premium. By 2029, all of the Group’s approximately 850 aircraft will be equipped with the technology. Our product promise doesn't end with the seats or the menu - today, connectivity is also an integral part of a truly outstanding onboard experience”, said Dieter Vranckx, Chief Commercial Officer, Lufthansa Group. In addition to Lufthansa, other Group airlines SWISS, Austrian Airlines, Brussels Airlines, ITA Airways, Edelweiss, Discover Airlines, Air Dolomiti, Lufthansa City Airlines, and Eurowings are currently preparing to roll out the new technology.